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Tenant Portal | ALTAN Estate Auckland — Maintenance & Support

Tenant Hub

Tenant Support & Maintenance

Already renting with us? Lodge a maintenance request, register your details, or access your tenant portal below.

1 business day

acknowledgement

24/7

emergency support

Vetted

tradespeople

Free

call-out for repairs

Register as a Tenant

Looking to rent? Submit your details and we'll match you with a property.

Tenant Portal Login

View rent status, maintenance history, and lease documents.

Maintenance Request

Lodge a Maintenance Request

Fill in the details below. The more information you provide, the faster we can resolve the issue. For emergencies, call us directly after submitting.

For life-threatening or urgent emergencies (gas leak, electrical hazard, flooding), call 111 immediately, then call our 24/7 line after you are safe.

Your Details

Property Details

Enter the code from your tenancy welcome letter (e.g. ALT-014)

Issue Details

Your information is kept private and used only to process your maintenance request.

Emergency?

If there is an immediate risk to safety, property, or health (gas leak, flooding, electrical hazard), call 111 first. For urgent maintenance outside business hours, call our 24/7 line.

Call 24/7 LineContact Us